We understand that you have critical applications that you must have up and running to operate your business. That’s why we offer network monitoring as part of our services. Our clients rely on us to continually monitor their systems and proactively head off issues before they could become a major problem.
Through internet and remote access, we are able to securely and quickly access your system to provide near instantaneous help when you need it. In-person service calls take more time and often can be more costly as well as distracting to your business environment. If the problem is non-hardware related, we can usually take care of it without long periods of down-time and without the need to dispatch a person to your office. Additionally, we can perform remote diagnostics to identify any hardware issues you may be having. Our software monitors over 200 metrics ranging from physical hardware attributes to the specific services running on your Windows servers. We even monitor Internet connectivity, bandwidth and performance metrics.